Terms and Conditions

Terms and Conditions – Sri Lakshmi Vilas Kitchenware & Furnitures

Welcome to Sri Lakshmi Vilas Kitchenware & Furnitures. By using our website, visiting our store, or placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. General

• Sri Lakshmi Vilas Kitchenware & Furnitures is a family-owned business established in 1974, offering kitchenware, furniture, appliances, and wedding sets.
• By accessing or using our services, you confirm that you are at least 18 years old or using it under the supervision of a parent or legal guardian.
• We reserve the right to change or update these terms at any time without prior notice.

2. Products & Orders

• All products are subject to availability. While we strive to keep our inventory up to date, some items may occasionally be out of stock.
• Product descriptions, images, and prices are subject to change without notice.
• Orders are confirmed only upon successful payment or in-store billing confirmation.

3. Payments

• We accept payments through cash, bank transfers, UPI, and other approved payment methods.
• We are not responsible for failed transactions caused by external banking or network issues.

4. Shipping & Delivery

• We aim to deliver all orders within the promised timeframe. Delivery schedules may vary based on location, product type, and availability.
• Delays caused by courier services or external factors are beyond our control.
• Shipping charges, if any, will be communicated at the time of purchase.

5. Returns & Refunds

• Products can be returned or exchanged within 7 days of purchase/delivery, provided they are unused, in original condition, and with valid proof of purchase.
• Items not eligible for return include:
  • Customized or made-to-order furniture
  • Products bought during clearance or promotional sales
• Refunds will be processed after verification and may take up to 7–10 business days.

6. Intellectual Property

• All logos, product images, design elements, and content used on our marketing materials and digital platforms are the property of Sri Lakshmi Vilas Kitchenware & Furnitures.
• Unauthorized reproduction or distribution of any content is strictly prohibited.

7. Limitation of Liability

• We are not liable for any damages resulting from the use or misuse of our products.
• We are not responsible for website or communication downtime due to technical issues beyond our control.

8. Privacy Policy

• Customer details shared with us are used only for communication, billing, or delivery purposes.
• We do not sell, share, or misuse your personal information in any way.

9. Governing Law

• These terms are governed by the laws of Tamil Nadu, India.
• Any legal disputes shall be subject to the jurisdiction of courts located in Cuddalore District, Tamil Nadu.

10. Contact Information

For any assistance, queries, or complaints, please contact us:

📍 195, Main Road, near Rangaraja Theater, Bhuvanagiri (Tk), Cuddalore (Dt) – 608601
📞 +91 94433 41531
📧 muralibvg2015@gmail.com