Privacy Policy

Privacy Policy – Sri Lakshmi Vilas Kitchenware & Furnitures

1. Introduction

Sri Lakshmi Vilas Kitchenware & Furnitures (“we”, “our”, or “us”) values your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us through our store, website, or other communication channels.

By using our services, you agree to the terms of this policy. We may update it occasionally, and we encourage you to review this page periodically.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, shipping address, and payment details.
• Purchase Information: Products bought, order history, delivery preferences.
• Communication Data: Inquiries, feedback, and customer support interactions.
• Device & Browsing Information (if using a website): IP address, browser type, device type, and browsing behavior.

3. Purpose of Collection

Your information is collected to:

• Process and deliver your orders.
• Provide customer service and handle your inquiries.
• Improve your shopping experience.
• Share product updates, offers, or promotions (with an option to unsubscribe).
• Maintain legal and financial compliance.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with:

• Trusted Service Providers: For payment processing, delivery, and marketing support.
• Legal Authorities: When required for legal compliance or to protect our rights.
• Business Transfers: In case of a merger or change in ownership, data may be transferred appropriately.

5. Cookies & Tracking Technologies

(For website users, if applicable)

We may use cookies and tracking tools to:

• Enhance your online shopping experience.
• Understand customer preferences.
• Analyze website performance.

You can modify your browser settings to control or block cookies, though this may affect website functionality.

6. Data Retention & Security

We retain your data only as long as necessary for business or legal purposes. We implement standard security measures to protect your information from unauthorized access or misuse.

7. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of promotional emails or messages at any time.
• Request the removal of your data from our systems.

To exercise your rights, please contact us directly.

8. Data Deletion Request

If you would like your personal information deleted from our records, please get in touch. Your request will be completed within 2 working days.

9. Contact Information

For any questions or privacy-related concerns, contact us at:

195, Main Road, near Rangaraja Theater, Bhuvanagiri (Tk), Cuddalore (Dt) – 608601
+91 94433 41531
muralibvg2015@gmail.com